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Joint Commission
Accreditation
OSF
Saint Anthony Medical Center is fully accredited
by The Joint Commission.
 Joint Commission
is an independent, not-for-profit organization established
more than 50 years ago to set the standards by which
healthcare quality is measured in America and around
the world. Joint Commission is governed by a board that includes
physicians, nurses, and consumers.
Joint Commission evaluates the quality and safety of care for nearly 16,000 healthcare organizations.
To maintain and earn accreditation, organizations must have an extensive on-site
review by a team of Joint Commission healthcare professionals, at least once every three
years. The purpose of the review is to evaluate the organization's performance
in areas that affect your care. Accreditation may then be awarded based on how
well the organizations met Joint Commission standards.
Joint Commission accreditation involves evaluating a healthcare organization's performance
in areas that most affect patient health and safety. These areas are defined
in Joint Commission standards. By achieving accreditation, a healthcare organization makes
a commitment to follow Joint Commission standards, which provide the framework for safe,
quality care.
Steps in the accreditation process:
Step One
A healthcare organization
applies for survey.
- A
team of Joint Commission surveyors conducts an onsite survey including:
- Opening
conference with the organization's leaders.
- Tour
facilities
- Talk
to staff and patients and observe care being provided.
- Review
patient charts, minutes, reports, logs, plans, policies
and procedures.
- Provide
educational services to improve compliance with the
standards.
- Surveyors
provide written report findings to organization leaders.
Step
Two
Joint Commission's
Central Office issues:
- An
official survey report
- An
accreditation decision
- Joint Commission
follows up with organizations to ensure that the organization
addressed all requirements for improvement.
- Joint Commission
posts a performance report in Quality Check on the
Joint Commission website.
An
organization's accreditation is for three years. The
only exception is for laboratories, which have a two-year
accreditation. Accreditation is not automatically renewed.
To become accredited again, an organization must reapply,
participate in a survey, and demonstrate compliance with
the standards. |
OSF SAINT ANTHONY LABORATORY
RECEIVES PRESTIGIOUS CAP ACCREDITATION
The Medical Laboratory at OSF Saint Anthony Medical Center Main Laboratory as well as satellite labortories have consistently been awarded accreditation by the Commission on Laboratory Accreditation of the College of American Pathologists (CAP).
In the letter informing OSF Saint Anthony Administration of the accreditation, Ronald B. Lepoff, MD, chair, Commission on Laboratory Accreditation, stated, “OSF Saint Anthony Medical Center Main Laboratory is one of a select group of laboratories that has been evaluated and found to be in compliance with the CAP accreditation standards—rigorous laboratory standards designed to help ensure quality patient care. The CAP’s program is the most respected and recognized accreditation program in the world and has long been considered the ‘gold standard’ against which others are measured. Your laboratory is to be commended for this major accomplishment.”
Begun in the early 1960s, the CAP Laboratory Accreditation Program is recognized by the federal government as being equal to or more stringent than the government’s own inspection program.
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Questions
or Concerns
The
Mission of OSF Health Care is “to serve persons
with the greatest care and love in a community that
celebrates
the gift of life.” To fulfill that Mission, OSF
Saint Anthony Medical Center strives to provide high
quality healthcare to all who enter its doors. The
Sisters, Administration and Staff of OSF Saint Anthony
Medical
Center are dedicated to practices that improve patient
safety and ensure that our patients receive the very
best care.Patients, family members, and visitors at
OSF Saint Anthony Medical Center are encouraged to
express
their views about hospital services. While you are
a patient at OSF Saint Anthony Medical Center, please
express
any concerns you may have to the staff that are taking
care of you. Ask to speak to a supervisor or manager
if you feel that your questions have not been answered
or if you still have concerns.
If
you have questions or concerns related to your hospital
experience after
you have received care or discharged,
please contact the Guest Relations Manager.
The
Guest Relations Manager can be contacted at:
OSF
Saint Anthony Medical Center
5666 East State Street
Rockford,
Illinois 61108
Phone: (815) 227-2515
Fax: (815) 227-2592
guest.relations@osfhealthcare.org
OSF
Saint Anthony Medical Center will endeavor to answer
your
questions or resolve any of your
concerns
in a
satisfactory manner. We look forward to continuing
to meet your healthcare
needs with high quality services in a safe environment. |
Joint
Commission Public Notice
OSF Saint Anthony Medical Center
and OSF Medical Group are accredited by the Joint
Commission on Accreditation of Healthcare Organizations.
The
Sisters of the Third Order of St. Francis, the OSF
Healthcare System Board of Directors, and Administration
of OSF Saint Anthony Medical Center and OSF Medical
Group have chosen to be accredited by this voluntary
organization, which deals with organizational quality
of care issues and the safety of the environment in
which care is provided, to assist in providing our
patients with the greatest care and love. Therefore,
if anyone has any unresolved patient safety or quality
of care concern, he/she may contact the Joint Commission
on Accreditation. The concern should be submitted in
writing and addressed to:
Division
of Accreditation Operations
Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Or
faxed to 630-792-5636
Or e-mailed to complaint@jcaho.org |
To
view the latest OSF Saint Anthony Medical Center Accreditation
Report, click
here.
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 If
you do not have the plug-in, click
here to download the file to your hard drive.
Then view and print from Acrobat Reader off-line.
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